You hit every milestone, satisfied every specification, and wrapped up execution right on the agreed completion date. The delivery team has a celebratory pint, packs up their kits, and signs off. Job done, right? Six weeks later, the operations team is drowning. The new software sits unused, the physical jigs are bypassed with manual workarounds,... Continue Reading →

Every project starts with pristine intentions until the "quick favours" start trickling in. A sponsor drops by your desk with an "informal tweak." An end user asks for an extra custom view. A developer decides to build an unrequested automation module because it felt like neat engineering. Before you know it, your baseline is shot,... Continue Reading →

Hi there everyone, I've had a tough couple of weeks, preparing for a couple of training sessions and a technical demonstration, trying to think of ways to  increase customer engagement and having severe impostor syndrome. If you don't know what impostor syndrome is its when you are in a position but you think that they... Continue Reading →

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